Provillus Canada FAQ

Main List of Provillus Canada FAQ

  1. How do you ship the product?

We ship all Canadian Order via Canada Post Expedite and all USA orders via USPS first class mail with delivery confirmation. International orders are shipped via FedEx with tracking or a local international carrier with tracking. All packages are discreetly shipped with no indication of what product is inside.

  1. I have a medical issue. Is this product safe?

For all medical questions, please consult your physician.

  1. How long does it take to receive our products?

Canada order within 5-7 business days, USA orders are shipped USPS and take 7 to 10 business days. International Orders are shipped via FedEx and take 10 to 21 business days depending on customs clearance.

  1. How can I order this product?

You can order our products with the 4 major Credit Cards (Visa, Master Card, American Express and Discover Card) using PayPal or Canada Post money order. COD cost $10 extra

  1. What is your Money Back guarantee?

In Canada there is no money back guarantee because we cannot ship product back to USA due to customs.

  1. Medical questions regarding any of our products?

If you have any medical questions regarding any of our products please consult your physician or doctor for professional advice.

  1. What is the recommended dosage for this product?

Once you receive the product you will be able to read the recommended dosage on the product.

  1. How can I track my order?

Once you place an order with us you will receive a tracking number in your shipping confirmation email within a few business days. Please allow up to 5 businesses for tracking status to appear in our system.

  1. How much does shipping cost?

Shipping cost can rang from $14 – $19 per sales. Regular cost for shipping is between $15 – $23 to Canada you can save with Provillus Canada.

  1. If the Product is manufactured in the USA will I have to pay duty or Customs?

No! The product is located and shipped from here in Canada for all Canadian orders. All USA order are shipped from the USA.

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